30-day money-back guarantee
Free tracked shipping
Secure checkout with the following payment methods
The Initial Necklace is modern, timeless, and deeply personal. Whether it’s your own initial or theirs, this necklace keeps someone special close every day. Simple, timeless, and easy to wear, it goes with everything and means even more when gifted.
A little piece of you, or a little reminder of someone you love.
Yes, we offer a 2 year guarantee!
We promise to replace your VAIA pieces if they show manufacturing faults, with proof of purchase. It covers new pieces only and excludes damage from misuse or wear. Just email us a photo of the item, along with your order number to support@wearvaia.com & we will process a replacement or store credit.
Please note our guarantee does not apply to intentionally damaged, damaged by someone else, stolen or lost items.
We ship worldwide for free. Once your package is shipped, you will receive a tracking number by email.
All orders are dispatched by our team in our warehouse within 1 to 2 working days.
UK - Free Tracked 5-12 Business Days
Europe - Free Tracked 3-12 Business Days
USA - Free Tracked 4-12 Business Days
Canada - Free Tracked 5-12 Business Days
Australia - Free Tracked 4-12 Business Days
Rest of the World - Free Tracked 5-15 Business Days
Insurance & protection
All orders come with an option for protection against loss or damage during transit. In case your package gets lost or the items get damaged we will send you a new package for free or return your money.
Returns
Due to hygiene, (clip on)earrings can not be returned. For more information about returns please check our returns policy.
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Founded by Mother & Daughter
What began as a passion between mom and daughter, soon became something much bigger, a shared vision to create pieces that carry meaning, confidence, and ease. Inspired by the women around us, we wanted to design accessories that feel personal, and affordable. Made to be worn, lived in, and loved every day.
Discover why many customers have chosen our jewellery for their everyday wear.
18 Oct 2025
2 May 2025
23 Sept 2025
7 July 2025
You have 30 days after receiving your order to make a return, with complete peace of mind. Simply contact the customer service at support@wearvaia.com.
As soon as your order is confirmed, we will start preparing the shipment. Shipping takes place within 1-2 days on average. As soon as the package is shipped, you will receive a conformation email with your tracking number.
Our customer service team is available to answer all your questions and requests. You can contact us by email at support@wearvaia.com. We will get back to you within 24 to 48 hours.
We offer a two-year warranty on all our jewellery, covering any manufacturing defects (loose stones, broken chains, defective clasps, etc.).
On all orders worldwide
Fast & Easy
Made to be worn all day, every day.
